Cancellation Policy

At Loop Cinemas, we strive to provide a seamless movie-going experience. However, please take note of the following cancellation terms:

No Ticket Cancellation by Customers

Once a ticket is booked through the Loop Cinemas website or mobile app, it cannot be cancelled, exchanged, or refunded under any circumstances. We urge customers to verify their selection of movie, showtime, number of seats, and theater location before confirming their booking.

Right to Cancel by Loop Cinemas

Loop Cinemas reserves the right to cancel any show, ticket, or booking at its sole discretion. This may occur due to unavoidable situations such as:

• Technical issues
• Safety concerns
• Government directives
• Operational disruptions
• Force majeure events

In such cases, affected customers will be notified via the contact information provided during booking. Refunds or rescheduling options (if applicable) will be communicated accordingly.

No Liability for External Factors

Loop Cinemas shall not be held responsible for cancellations caused by events outside its control, including natural disasters, power failures, or civil disturbances.

By proceeding with your ticket purchase, you acknowledge and accept the above terms.